Privacy Policy

Data Controller

The website fixlegends.com is operated by Plus fun, UAB (company code 304644878, J. Basanavičiaus g. 51-3, LT-28241, Utena, Lithuania). The company is your personal data controller under the GDPR.

Contact: info@fixlegends.com

Collected personal data

  • Company information: name, company/VAT codes, address. No data of children (<18 y.) is processed.
  • Contact details: email, phone, contact person’s name and surname.
  • Payment data: Paysera is used; payment information is received, but not card data.
  • AI chatbot: collected messages and conversation content, transferred to OpenAI.
  • Technical browsing information: IP address, browser, OS, visit data.
  • Analytics: Microsoft Clarity is used; content is anonymized.
  • Other tools: Elfsight calendar (name and email for reservations).

Purposes and legal bases for processing personal data

  • Service provision: GDPR Art. 6(1)(b) and 6(1)(f)
  • Payments: GDPR Art. 6(1)(b), 6(1)(c), 6(1)(f)
  • Chatbot: GDPR Art. 6(1)(b)
  • Analytics: GDPR Art. 6(1)(a)
  • Communication: GDPR Art. 6(1)(b), 6(1)(f)

Personal data retention

  • Contractual data: during the subscription + 2 years
  • Accounting data: 10 years
  • Chatbot: stored up to 30 days
  • Microsoft Clarity: up to 13 months
  • Elfsight: up to 1 year after the meeting
  • Correspondence: up to 2 years

Recipients of personal data

  • Paysera – for payments
  • OpenAI – for conversations
  • Microsoft Clarity – for analytics
  • Elfsight – for calendar reservations
  • Others: accountants, IT services, lawyers, state authorities

Data transfer outside the EU

  • OpenAI (USA) – based on standard contractual clauses
  • Microsoft Clarity (USA) – also under EU conditions

Your rights under the GDPR

  • Access your data
  • Correct inaccurate data
  • Delete data (“right to be forgotten”)
  • Restrict data processing
  • Receive data in a transferable format
  • Object to processing
  • Withdraw consent
  • Submit a complaint to the State Data Protection Inspectorate

Privacy Policy updates

This policy may be updated. We recommend reviewing it periodically.

Last updated: April 16, 2025